Delivery & Returns
FREE Delivery is available on all UK orders.
UK Delivery Service, Times and Charges
The following items are shipped using Royal Mail 1st Class Singed for post:
Delivery usually takes 1-2 working days and we do not guarantee next working day delivery.
The following items are shipped using FedEx courier:
Meibomian gland cameras
For same day dispatch items should be ordered before 3:00pm (Monday - Friday.) All items purchased before 3:00pm must be completed in full and payment taken successfully before dispatch.
Items purchased after 3:00pm will be sent on the next working day.
International Tracked Signed For (EU) (3-7 Working Days) - £10.95
International Delivery Service, Times and Charges
International Signed For (Rest of World) (8-12 Working Days) - £14.95
The above international delivery services requires someone is present to accept and sign for your parcel when your postal service attempts delivery.
If you do not receive your order within 12 working days, please contact your local delivery office. If you are still having problems, please do not hesitate to contact us. Our sales team are always happy to help.
Hassle Free Returns
14 Day Money Back Promise
If for any reason you are unhappy with your purchase or it does not meet your requirements, you may return it for exchange or refund as per the Distance Selling Regulations and in accordance with your statutory rights. If you wish to return a purchase, please notify us within 7 working days of receipt and return it back to us within 14 days. Find out more info here.